SAP Customer Experience Cockpit
View your SAP Customer Experience portfolio, relevant system information, and enjoy one-click system access.
Manage administrator and developer access to SAP Customer Experience cockpit.
Access existing extensibility environments where you can develop cloud native extensions with SAP and 3rd party services to augment your SAP Customer Experience portfolio. Leverage open standards and modern concepts like serverless, microservices, and event-based architecture.
Administrators and developers of organizations that actively use one or more of the primary cloud products in the SAP Customer Experience portfolio.
Note that SAP Customer Experience Foundation, including the cockpit, is an offering intended to augment your experience with SAP Customer Experience products. Not signing in to the cockpit does not prevent you from using any SAP Customer Experience product that you have purchased or subscribed to.
For more information, see Products Eligible for SAP Customer Experience Foundation.
Only super administrators have initial, seamless access to the cockpit with their SAP user ID (most commonly, S-user).
If you are a super administrator and you can’t sign in, verify that your SAP user ID is associated to an active account that includes at least one of the primary cloud products in the SAP Customer Experience portfolio. If this is the case, and you still can't sign in, report an incident.
For more information, see Getting Started Guide for Super Administrators.
Most likely, you do not have a cockpit role assigned to your S-user ID. If you are an administrator or a developer, and have a valid S-user ID, please ask another cockpit administrator or the company's super administrator to assign you the required roles in the cockpit.
For more information, see Assign Roles to SAP User IDs and How do I find a super administrator in my organization?
If you have multiple S-user IDs, try signing in with your S-user ID instead of your e-mail address. Note that your different IDs might have different cockpit roles assigned.
You can find your super administrator under My Important Contacts in SAP ONE Support Launchpad or by contacting SAP Customer Interaction Center.
For more information, see Getting Started.
In case of technical issues, report an incident as described under Reporting Incidents for SAP Customer Experience Foundation.
Read SAP Customer Experience Foundation documentation library for more details.
Deep dive into SAP Customer Experience enablement videos.
Register for one of the upcoming SAP Customer Experience Foundation webinars.